Why is the pump not draining or pumping?

Modified on Mon, 6 Jan at 4:01 PM

Check for any diagnostic codes. Normally the display will show “PU” and may be the results of a kink or blockage in the pipe, which will stop the flow of water. This may be solved by eliminating the kink/blockage and resetting the control board. The diagnostic code “PU” may also be triggered due to low voltage draw by the unit.

If conditions persist after the above actions have been taken, turn the unit off, disconnect the power and contact your MovinCool reseller or a qualified technician.

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