Frequently Asked Questions (37)

Can I use extension cords on MovinCool?

Modified on Mon, 6 Jan at 3:57 PM
Can I use a smaller exhaust duct than recommended on the accessories section of the website?

Modified on Mon, 6 Jan at 3:58 PM
What is the farthest I can run the exhaust/cooling ducts? Can I block one supply air duct?

Modified on Mon, 6 Jan at 3:59 PM
Can you always duct the exhaust air into the drop ceiling?

Modified on Mon, 6 Jan at 3:59 PM
What type of power do I need?

Modified on Mon, 6 Jan at 4:00 PM
Why is the pump not draining or pumping?

Modified on Mon, 6 Jan at 4:01 PM
How do I clear the diagnostic code on the controller (control board)?

Modified on Mon, 6 Jan at 4:01 PM
Why is the unit not turning on/operate?

Modified on Mon, 6 Jan at 4:02 PM
Why is my unit freezing up?

Modified on Mon, 6 Jan at 4:02 PM
Why is the compressor not turning on?

Modified on Mon, 6 Jan at 4:03 PM